Do I need barista skills?
No. Start with a smooth, dense foam surface, slide in your stencil and use a fine, dry powder. Your first few cups will help you find the amount of powder and distance you prefer.
Can I reuse the stencil cards?
Yes. Rinse used cards gently, remove any remaining powder and let them dry completely before reusing or storing.
Does it need batteries or charging?
No. MochaVue uses a manual mechanical shutter. There are no batteries, charging cables or apps.
Will it make a mess?
The camera helps guide powder through the stencil. A small amount of stray powder is still possible. Use a little powder at a time and work over a wipeable surface.
Which drinks work best?
Any drink with a stable foam surface can work. Try a latte, cappuccino, flat white, foamed hot chocolate or another foam-topped favorite. Thin liquid without foam will not hold a crisp stencil design.
How long does shipping take?
Processing time: To be confirmed before launch. After dispatch, estimated delivery is 2–4 weeks. We email your tracking details once your order ships. Customs, carrier delays and busy periods can affect delivery.
What is your return policy?
You can request a return within 30 days of delivery. Items must meet the conditions in our Return & Refund Policy. Contact us before sending anything back so we can provide the correct return instructions. The same policy applies to custom-made products unless different conditions were clearly disclosed before you ordered.
How do I clean it?
Empty leftover powder. Rinse the removable stencil cards and mesh filters, then dry them thoroughly. Wipe the camera body with a soft, slightly damp cloth. Do not submerge the mechanical body, use a dishwasher or refill while damp. Follow the final care instructions supplied with your unit.
Which powders can I use?
Fine, dry cocoa, cinnamon, matcha, ube powder and powdered sugar are good options. Sift out lumps first. Coarse or damp powders can clog the mesh or blur the design. Powders are sold separately.
Is there a warranty?
If your item arrives damaged, faulty or incorrect, contact us promptly with your order number and photos so we can help. Any optional extended warranty is offered only when its provider, terms and coverage are displayed before purchase. Your rights under applicable consumer law are unaffected.